This area studies health-information behavior in digital environments: how citizens, patient communities and diverse populations search for, evaluate and share health information online, and how health organizations communicate with the public, with an emphasis on health crises such as the COVID-19 pandemic, chronic-patient communities, and making information accessible to low-literacy populations.
Ongoing projects
- Studies with doctoral candidate Aviad Boskila (co-advised with Prof. Jenny Bronstein) on health-information behavior in digital environments.
- Research on discourse, support and advocacy in the haemophilia patient community on social media.
- Analysis of public discourse and archival information in the Yemenite Children Affair after document disclosure.
Selected publications
- Does information matter? Online discourse on the Yemenite children’s affair (Journal of Documentation, 2024)
- Information needs and seeking behaviors during the COVID-19 outbreak (Aslib JIM, 2022)
- Information under lockdown: government communication during COVID-19 (Heliyon, 2023)
- Health information communication and advocacy in the haemophilia community (Journal of Documentation, 2025)
- ’I never thought I could get health information from the Internet!?’ (New Media & Society, 2018)