This research area studies how government agencies, local authorities and public bodies communicate with the public on social media during crises, war and emergencies, and how citizens search for, consume and share information under uncertainty. It examines trust, civic engagement, emotions and public-discourse dynamics around events such as military operations, the COVID-19 pandemic and the October 7th attack.
Ongoing projects
- Analyzing the crisis communication and citizen engagement of Israeli public organizations following the October 7th attack and the Swords of Iron war.
- An ongoing project on communication, Epic Fury operation and tourism.
Selected publications
- Responding to the October 7th attack: crisis communication and citizen engagement (Risk, Hazards & Crisis in Public Policy, 2025)
- Social media, anxiety, and ethnic disparities following October 7 in Israel (Media, War & Conflict, 2025)
- Trust in Government and Media Consumption During an Armed Conflict (Armed Forces & Society, 2025)
- Communicating under fire (Corporate Communications, 2026)
- Two Minutes to Midnight (Journalism and Media, 2025)
- Online Emotional Landscape of Government and Parliament Communication in Times of Crisis (Media and Communication, 2025)
- Cities under fire (JCCM, 2023)
- Diplomacy under fire (Government Information Quarterly, 2023)
- Information under lockdown (Heliyon, 2023)